IDEAL warrants to you, the original purchaser of the Rigid Vinyl Products that this item will be free from defects in material and workmanship, per the terms stated in this warranty, provided these products were properly installed (as per our instructions) by a licensed, qualified contractor/ installer and that the product is used as a basic residential product as it was designed to be.

BASIC PVC FRAME - Lifetime
The rigid vinyl used in this product is warranted against manufacturing defects that cause chipping, cracking, pealing, pitting or blistering, under normal operation, for the lifetime of the original homeowner. This limited warranty does not apply to any damage caused by improper installation, accident, fire, flood, explosion, misuse, abuse, vandalism or other external forces. The transferable warranty is for a period of five years.

MOVING PARTS
Moving or mechanical parts, such as balances or locking mechanisms are covered by the raw material manufacturers warranty for a term of 5 years, if they remain in the original installation location of the home, and they have not been tampered or adjusted by anyone but a qualified and experienced window mechanic. This limited warranty does not apply to any damage caused by improper installation, accident, fire, flood, explosion, misuse, vandalism or other external forces. HOMEOWNER WARNING-Only experienced industry trained mechanics must be allowed to service the balance mechanisms in the window as special tools and instructions are necessary to avoid accidents as well as to maintain validation of the warranty. Installer must instruct homeowner of proper tilting requirement or warranty can be voided.

FIBERGLASS SCREEN CLOTH
The material used in manufacturing the screens are warranted against rust or rot under normal use and conditions. All other damages caused by external forces are excluded from coverage. On verified manufacturing defects, the warranty shall be limited to providing new screen cloth material to Ideal's authorized dealer.

INSULATED GLASS UNIT
The sealed insulated glass unit is warranted against film or moisture forming on one or both of the interior glass surfaces within the sealed unit. If these conditions occur and they are verified to be caused by hermetic seal failure due to faulty manufacturing, they will be replaced free of charge for a period of 20 years from the date of manufacture, if the prescribed procedures are followed. Ideal's maximum liability consists of the replacement of the insulated glass only. Handling freight and installation charges are the responsibility of the consumer.

All other spots, marks and scratches are applicable after they exceed federal specification C-1036-90 which governs allowable blemish sizes on Glazing B flat Glass surfaces.

Standard Spec. C-1036-90 Central Glass Area Outer Glass Area

Gaseous Inclusion 1/2 inch in length 3/4 inch in length

Knot, Dust and Stones 1/4 inch in length 1/4 inch in length

Scratches and Rubs Visible at 11 feet Visible at 11 feet

Crush and Digs 1/2 inch in length 3/4 inch in length

PERFORMANCE PROCEDURE TO BE FOLLOWED
To obtain performance of the replacement of the warranted items, the following procedures should be followed. Contact the professional who installed your unit. Ask them to analyze and verify any defect or possible failure. Have a copy of your warranty and original invoice available and if the part is definitely defective, ask them to order a replacement part. If the professional cannot be located, send a letter to Ideal's Customer Service Dept. explaining your problem and attach a copy of your original invoice and warranty. IDEAL will try to arrange for a local distributor or company representative to visit your location and make an on site evaluation. If it is a small part that has been damaged and you can safely remove it, return it to us prepaid along with a copy of your original invoice and warranty an our Quality Control Dept. will inspect it and evaluate if the part failed due to a manufacturing defect or misuse. If it failed, a new part will be shipped for inspection such as insulated glass panels of structural vinyl members. For a determination as to whether or not such components can be shipped back to us, contact our customer service manager for his/her advice. The manager has final approval on warranty claims involving such components. If a visual on site inspection is called for, it ma be necessary for us to contact a local distributor of company representative to visit your home. If the inspection substantiates a component has failed due to a manufacturing defect, and it is still covered under warranty, a replacement part will be shipped to your local distributor at no charge except freight and handling fees. The consumer is obligated for installation fees and arrangements.

MATERIAL COVERED BY THE TERMS OF THIS LIMITED WARRANTY WILL BE PROVIDED AT NO CHARGE. THE FREIGHT AND HANDLING CHARGE AS WELL AS LABOR SERVICE CHARGES WILL BE BILLED BY THE DISTRIBUTOR IF INSTALLATION OF THE PART IS REQUESTED BY YOU. THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND EXTENDS ONLY TO THE ORIGINAL CONSUMER PURCHASER OR VALID TRANSFEREE. IN NO EVENT SHALL IDEAL BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DELAYS IN THE PERFORMANCE OF THIS WARRANTY, DUE TO CIRCUMSTANCES BEYOND ITS CONTROL.

NOTE: SPECIALLY MANUFACTURED PRODUCTS AND WINDOWS WHICH EXCEED OUR PUBLISHED SIZE LIMITATIONS ARE NOT COVERED UNDER THIS WARRANTY.

IDEAL recognizes the builders', dealers' or contractors' rights of homeowner contact and will not enter homeowners' premises without being accompanied by them or by an authorized consumer agency representative or legal organization.

CONDENSATION
CONDENSATION IS A RESULT OF EXCESS HUMIDITY BEING TRAPPED IN THE HOME. IT IS NOT THE RESULT OF A DEFECTIVE WINDOW OR FAULTY INSTALLATION, IN FACT, LEVELS MAY INCREASE WHEN AN ENERGY EFFICIENT WINDOW IS PROPERLY INSTALLED THEREBY SEALING THE AIR LEAKS WHICH PREVIOUSLY ALLOWED THE MOISTURE AND HEAT TO ESCAPE FROM THE HOME. No window can prevent condensation if there is a high humidity level in the home. Additional information on condensation causes and cures are available upon retest or call the Better Business Bureau Hot Line, 412-456-2720 Condensation Tape #421.

COLOR
The vinyl usually maintains its manufactured color closely as it ages, however, uncontrollable atmospheric pollution and residues deposited on the windows can sometimes cause uniform discoloring. Mild soaps or detergents can usually restore much of the brilliant manufactured color. The vinyl profile extruder does not warrant against and fading due to pollution or normal weather conditions. The use of harsh cleaning products or chemicals can void this warranty.

CAULKING
Caulking is used by installers to seal the frames or trim packages against water or air penetration. Caulking is not considered part of the product, and therefore is not covered under this warranty. Choice of caulking is a homeowners and installers responsibility. CAUTION: Use of poor quality caulking can lead to air and water leakage into the home.

REGISTRATION REQUIREMENTS
This limited warranty shall not be effective unless the homeowner completes and returns the attached registration card within 30 days of installation. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion limitations of incidental or consequential damages, so that the above limitations or exclusions may not apply to all areas. This limited warranty may be validated by having the Registration Certificate signed by the original Purchaser- Property Owner and L dealer or builder and mailing to IDEAL, within thirty (30) days of the completed installation or sale of the property.

DISTRIBUTED PRODUCTS (Not Manufactured by IDEAL)
These products, special hardware and some parts are covered under specific manufacturers' warranties.

THE WINDOW SPECIALIST
The window specialist/installer is responsible for: